Return & Shipping Policy.
Return & Shipping Policy
Thank you for shopping at Unleash Your Superpowers! Please read this policy carefully before making a purchase.
Returns and Exchanges:
Due to the nature of our products being primarily digital, we do not accept returns or exchanges for most of our products.
If you receive a defective product, please email us at hello@unleash-your-superpowers.com within 7 days of receiving your purchase.
In your email, please provide details about the defective product and your order number.
We will promptly review your case and, if necessary, organize a return or mail out a replacement for the defective item.
Intimate Items:
Please note that returns or exchanges are not available for intimate items such as underwear.
We encourage you to carefully review the product description and size charts before purchasing intimate items to ensure the correct fit.
Shipping:
Upon successful purchase, digital products will be available for download or access immediately.
For physical products, we strive to process and ship your order within 5-7 business days of receiving it.
Shipping times may vary depending on your location. Please allow additional time for delivery.
Shipping Fees:
Shipping fees are calculated based on the weight, dimensions, and destination of your order.
The applicable shipping fees will be displayed during the checkout process.
Any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
Order Cancellations:
We understand that circumstances may change. If you need to cancel your order, please contact us at hello@unleash-your-superpowers.com as soon as possible.
If your order has not been processed or shipped, we will cancel it and provide a refund.
However, once your order has been processed or shipped, it cannot be canceled.
If you have any questions or need further assistance, please don't hesitate to contact us at hello@unleash-your-superpowers.com. We're here to help!